Operational Readiness

Do you like surprises?

Commencing live operations in a new facility or on a new piece of airport infrastructure is definitely not the time for them!    

Operational Readiness Programmes

A comprehensive operational readiness programme will give you and your stakeholders complete confidence that new operations will work seamlessly from day one, exactly as planned, with no surprises.

CONSULT AERO experts have experience in managing large-scale operational readiness programmes for cargo terminals, passenger terminals and green-field airport landside and airside infrastructure. We can help you to make sure that your next new facility operates safely and efficiently from day one.    

Our Operational Readiness Services include:

  • Complete Project Management of operational readiness programmes for airport terminals, landside and airside infrastructure
  • Design of operational readiness process trials
  • Technical support for operational readiness working groups
  • Preparation of greenfield airport certification and compliance documents

Are you ready?

So your new terminal is built, the contractor has completed all system testing and commissioning, the facility is signed off as compliant and operational to manufacturer’s specifications and you have been handed control. You are ready to operate right?


It’s an unfortunate fact that pressures to meet capacity demands lead some airports to rush facilities into operation based on completion of construction, with little or no planning and allocation of time for thorough operational testing.

What can go wrong

Cancelled flights, lost bags and frustrated passengers are often the undesirable results of failed terminal openings. Even worse can be the disastrous results of runway incursions, GSE road accidents and personal injury to airside personnel when the opening of new airside infrastructure such as runways, taxiways, apron and stand areas doesn’t go quite as planned. A comprehensive operational readiness programme stops these undesirable outcomes from happening.

The human element

Ensuring facilities and systems are complete and operating to specification is important but is really only the starting point. Operational Readiness must also ensure that the human element – those who will actually operate the new systems and facilities, are ready. Do stakeholders have adequate staff resources, are recruitment processes on track, have staff been properly trained on new systems, are procedures written, available and understood by all staff?

Operational readiness trials

Familiarity with new facilities, and an understanding of the multiple interactions between stakeholders during full-scale operations is only achieved through progressive operational readiness trials which go beyond the testing of single process lines to include fully integrated facility operations testing and contingency planning.

Get in touch

Contact us today to find out how our experience in operational readiness programmes can help you get underway without unexpected and unwanted surprises.

Our Services

Our Standards

CONSULT AERO operational readiness services comply with the following international standards:

  • IATA Airport Development Reference Manual
  • ICAO Annex 14 Aerodromes & other SARPS
  • ICAO Manual on Certification of Aerodromes (Doc 9774)
  • ICAO Airport Services Manual (Doc 9137)
  • State specific operational readiness and airport certification regulations

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